Payment & Security

Last updated: September 29, 2026

At TRIVALP, we are committed to providing a safe, secure, and reliable checkout experience.

We use trusted payment technologies and security measures to help protect your payment information and personal data throughout your purchase journey.

Payment Methods

Available payment methods will be displayed during checkout.

Payment options may vary depending on:

• Location
• Currency
• Device
• Order amount
• Available payment providers

Only payment methods shown during checkout can be used to complete your order.

Payment Authorization

All orders are subject to payment verification and security review.

Your payment provider, bank, or financial institution may:

• Approve or decline transactions
• Request additional verification
• Apply temporary authorization holds
• Perform security checks

TRIVALP does not control the approval process, verification procedures, or processing times of independent payment providers.

If your payment is declined, please verify your payment details, contact your payment provider, or try another available payment method.

Secure Checkout

TRIVALP uses Shopify and trusted third-party payment providers to support secure checkout and payment processing.

Payment transactions may be processed through:

• Shopify
• Payment processors
• Card networks
• Banks and financial institutions

We take reasonable measures to protect customer information, including:

• Secure payment processing
• Encrypted data transmission
• Fraud monitoring systems
• Trusted third-party security services

However, no online transmission or storage system can be guaranteed to be completely secure.

For your protection, please:

• Use trusted devices and networks when purchasing
• Keep account information confidential
• Confirm you are visiting trivalp.com before entering payment details
• Never send payment passwords or card security information by email

TRIVALP will never request your complete card number, CVV/security code, or online banking password through email or customer support messages.

Pricing and Order Total

Before completing your purchase, checkout will display:

• Product price
• Quantity
• Discounts
• Shipping fees
• Applicable taxes
• Final order total

Please review all information carefully before submitting payment.

The amount displayed at checkout is the amount authorized for your order, excluding any additional charges applied independently by your bank or payment provider.

Currency and International Charges

Prices on trivalp.com are displayed in:

U.S. Dollars (USD)

If your payment method uses another currency, your bank or payment provider may apply:

• Currency conversion rates
• Foreign transaction fees
• Exchange rate adjustments

These charges are determined by your financial institution and are not controlled by TRIVALP.

Failed or Declined Payments

Payments may fail due to:

• Incorrect payment information
• Insufficient funds
• Bank restrictions
• Billing information mismatch
• Security verification failure
• Payment provider limitations
• Technical issues

If payment cannot be authorized, your order cannot be completed.

Please contact your payment provider for further assistance.

Duplicate or Unexpected Charges

If you believe you have been charged more than once, please check whether one transaction is a pending authorization.

If you still believe an incorrect charge has occurred, contact us:

service@trivalp.com

Please provide:

• Order number
• Email address used at checkout
• Transaction date
• Charged amount

For security reasons, do not send complete card numbers, CVV codes, passwords, or banking information.

Discounts and Promotions

Discount codes and promotional offers must be applied before completing checkout.

Promotions may include:

• Expiration dates
• Minimum purchase requirements
• Product exclusions
• Geographic restrictions
• Usage limitations

Unless otherwise stated:

• Discounts cannot be applied after an order is completed
• Promotions cannot be exchanged for cash
• Multiple offers may not be combined

Taxes and Additional Charges

Applicable taxes and shipping costs will be displayed during checkout where required.

International orders may be subject to:

• Import duties
• Customs fees
• Local taxes
• Brokerage charges

These fees are generally the responsibility of the customer unless otherwise stated.

Refunds

Approved refunds are processed according to our Return & Refund Policy.

Refunds are generally issued to the original payment method.

After a refund is issued, processing time may vary depending on:

• Bank processing times
• Payment provider procedures
• Card issuer policies

TRIVALP does not control the processing speed of financial institutions.

Payment Verification and Fraud Prevention

To protect customers and maintain a secure shopping environment, certain orders may require additional review.

TRIVALP may delay, refuse, or cancel transactions due to:

• Suspected fraud
• Unauthorized payment activity
• Failed verification
• Unusual order activity
• Security concerns

If an order is cancelled after payment has been received, an appropriate refund will be issued according to applicable policies.

Payment Privacy

Payment-related information may be processed by:

• TRIVALP
• Shopify
• Payment providers
• Banks and card issuers
• Fraud prevention services
• Other service providers required to complete transactions

For more information about personal information handling, please review our Privacy Policy.

Third-party payment providers may process information according to their own privacy policies.

Contact Us

If you have questions regarding payments, checkout, refunds, transactions, or discount codes, please contact:

Brand: TRIVALP

Website: trivalp.com

Legal Entity:
Xichang Binjia Network Technology Co., Ltd.

Registered Address:
Room 304-3, 3rd Floor, Building 19, Dashiban Road No. 61, Xichang City, Liangshan Yi Autonomous Prefecture, Sichuan Province, China

Unified Social Credit Code:
91513401MAEEL0YW8A

Customer Support Email:
service@trivalp.com

Phone:
+8619907795717

For order-related inquiries, please include your order number and the email address used during checkout so we can assist you more efficiently.

TRIVALP

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